Client Testimonial
Improving training and recruitment in the pharmaceutical industry using VR
with the participation of
The ambition to improve their training processes:
Accelerating the skills development and performance of new operators (authorizaion):
Speaker: Sebastien Fons, Innovation & HR Tools Manager
Authorization is a key step in the pharmaceutical industry. A technician cannot start working in the production area before completing it. It also requires the mobilization of industrial equipment and experienced personnel. In order to improve their authorization processes, with the objective of overcoming these issues, the LFB has integrated Virtual Reality.
Over the years, several use cases have emerged such as pre-employment training, centrifuge assembly and disassembly, dressing up to enter a high-risk area, and recruitment.
Avec des objectifs industriels ambitieux (0 défaut et coûts de production divisés par 2), Stellantis a décidé de digitaliser ses 150 formations au poste de montage grâce à la réalité virtuelle.
Leurs formations sont composées d’une partie théorique basée sur des JES (Job Element Sheets), des fichiers Excel décrivant techniquement les opérations successives. Or, leurs équipes souhaitaient la rendre plus immersive pour faciliter la montée en compétences des opérateurs et simplifier la mise à jour du contenu des JES.
Grâce à Uptale, leurs équipes ont pu créer facilement et en autonomie des modules Virtual JIT (Job Instruction Training) pour répondre à différents objectifs : accélérer le temps de formation et d’habilitation des opérateurs lors de leur arrivée ou lors du rééquilibrage, ou encore optimiser le temps du team leader en charge de la formation et de la production.
Et pour reproduire plus rapidement les formations dans la plateforme, elles ont notamment utilisé les templates, un ensemble d’interactions réutilisable et personnalisable. En seulement quelques heures, Stellantis a digitalisé, traduit et déployé ses formations dans ses usines réparties dans le monde entier
Résultats
- Considerable time savings: 62%
- 38 experiences published since 2020
- 6x more technicians simultaneously trained
- Better risk control
- Technicians are familiarized and aware of the steps to follow
“90% of testers would not go back to in-person. Going through the VR headset is now routine. It has almost become normal and 80% of them want more immersive experiences.”
LFB BIOMEDICAMENTS' numerous challenges
The challenge is to make a technician autonomous (authorized) to hold a workstation in order to ensure the proper functioning of the production line without:
- Incurring potential contamination risks
- Monopolizing equipment and experienced technicians
- Blocking production
Authorization, a critical step in the pharmaceutical industry:
Sebastien - LFB BIOMEDICAMENTS
Easy handling, an acceleration
engine for skills development.
L’habilitation,
un défi majeur chez Stellantis
Aujourd’hui, selon Stellantis, il faut environ 400 cycles pour qu'un opérateur maîtrise toutes les opérations en toute autonomie, avec un temps de cycle court (1 min) et un résultat conforme.
Grâce à la réalité virtuelle, l’opérateur pourra refaire l’expérience autant de fois que nécessaire jusqu’à ce qu’il maîtrise toutes les étapes. Enfin, il devra obligatoirement valider un test avant de passer à la formation pratique.
Une prise en main facile,
un moteur d'accélération
de la montée en compétences
Il était donc indispensable de recourir à une plateforme simple d'utilisation afin que leurs équipes puissent aisément retranscrire le contenu de ces fichiers. En effet, en quelques clics, elles ont pu créer leurs formations immersives et les déployer dans leurs usines, en France et dans le monde entier.
Grâce à Uptale, Stellantis a réduit le temps nécessaire à la création d'une formation sur un poste, passant de 5 jours à seulement 5 heures !
L’habilitation,
un défi majeur chez Stellantis
Aujourd’hui, selon Stellantis, il faut environ 400 cycles pour qu'un opérateur maîtrise toutes les opérations en toute autonomie, avec un temps de cycle court (1 min) et un résultat conforme.
Grâce à la réalité virtuelle, l’opérateur pourra refaire l’expérience autant de fois que nécessaire jusqu’à ce qu’il maîtrise toutes les étapes.
Une prise en main facile,
un moteur d'accélération
de la montée en compétences
Il était donc indispensable de recourir à une plateforme simple d'utilisation afin que leurs équipes puissent aisément retranscrire le contenu de ces fichiers. En effet, en quelques clics, elles ont pu créer leurs formations immersives et les déployer dans leurs usines, en France et dans le monde entier.
Their use of VR in 2022
vs. 25% on VR headset in 2021
(usage is increasing)
3 VR headset suitcases are deployed on their different sites, making a total of 18 VR headsets available to trainers and learners.
Sebastien Fons explains that with this method, it is only necessary to load the experiences onto the headsets beforehand in order to benefit from the comfort of immediate deployment.
Before VR :
- Monopolization of the premises for 1h30/participant
- Inconvenience for the technicians on their dispatching activities
- Risk of contamination of the airlocks (2 people, 1 of whom is not trained)
After VR :
Dressing demystified
thanks to the VR approach
Contamination control
Technicians ready
for hands-on practice
Time freed up for
dispatchers
The recipe for creating in autonomy
Au sein du LFB, trois équipes doivent se réunir pour garantir le succès de création d’un module immersif, de la création au déploiement.
Tutor
A Process Expert
Expert in industrial processes (tutors qualified in a production activity or technical know-how…)
DMI
An Educational Expert
Expert in training
(information transfer, knowledge tests…)
VR designer
A VR expert
Expert in the design of VR / 360° experiences, video editing, knowledge of deployment constraints etc..
Watch the testimony of an expert in Immersive Training at LFB BIOMEDICAMENTS
Discover the use cases
One of LFB’s challenges is the construction of the new factory, for which the objective is to train hundreds of technicians in advance using Virtual Reality, in order to reduce authorization time during commissioning. Discover the other use cases presented during the webinar:
Authorization to enter a controlled atmosphere zone:
Authorizing a technician to enter the controlled atmosphere zone takes time (1h30 per technician), blocks access to the narrow dressing room. There are many constraints: blocking high-value-added activities, real risk of contamination, potential production stoppage, etc. All persons required to enter the controlled atmosphere zone are affected by this training.
Training a new technician in centrifuge assembly:
LFB uses centrifuges in some of its manufacturing processes, which require technical skills. The average training time for centrifuge assembly/disassembly is several months due to production constraints. The group then found a solution with Uptale to optimize its training times.
Virtual Reality for recruiting new technicians:
Recruiting technicians requires time, resources, and sometimes the trial period confirms that some tasks are not suitable for new recruits. The LFB was looking for a solution to reduce the turnover rate and optimize their way of identifying candidates.
Discover how LFB used Virtual Reality to help them better evaluate their candidates.
Q&A session
They are omnipresent. Moreover, it was one of the first constraints we had to overcome to bring equipment into a sterile zone. That’s why it took us time at the beginning because we had to find solutions with shells, etc., to get cameras in. We had many interdisciplinary preparatory meetings with production, quality to be as operational as possible.
They were, therefore, involved throughout the process. In terms of validation, they are present at every stage. At the beginning, they sometimes accompanied us during filming.
-Sebastien, LFB BIOMEDICAMENTS
What’s funny is that no one is used to it. Almost 100% of learners, regardless of their age or experience (it’s starting to become less true), used the headset for the first time.
The secret was to remove all the complexities that one can have in using a headset. The experience was already launched when the headset was put on, there was always someone to explain it to them, and the guardian had been designed in advance. We did everything we could so that when the learner used the headset, everything was almost okay. It’s a key to not having too much apprehension.
However, we cannot avoid dissatisfaction due to motion sickness, which we avoid by investing in better cameras and reducing it by the “static” nature of the experiences.
– Sebastien, LFB BIOMEDICAMENTS
DFDI is a big customer in terms of identifying needs, so the School of Excellence in Training gives us a significant offering of training. We have enough to keep us busy!
Sometimes we have departments that contact us directly because they have thought of a use case, because they have been sensitized during the different open days we organize.
After that, we are also quite proactive regarding the strategy we want to put in place, the training challenges I described: everything related to authorization. It is the number one priority.
We also work with ancillary services because even internal communication is starting to solicit us for employer branding. It gives a modern image.
– Sebastien, LFB BIOMEDICAMENTS
