Microsoft: Teaching the best selling method for a Surface Pro 7 worldwide
Objective
The need for Microsoft was to boost sales of their Surface Pro 7 in all shops.
There is a perfect sales pitch created for each product and since it was not possible to deploy an instructor in each store, Microsoft has opted for a training that came closest to the real thing. Immersive Learning.
Description
In this training module in Virtual Reality and 360, the seller finds himself facing a client to whom he must sell a Surface Pro.
In this experiment with conditional scenarios, the learner must choose the best answer / question to give / ask the client and pitch the product using keywords to learn the best possible sales path.
Results
This immersive experience has already been translated from French to English and other languages are to be expected.
Worldwide Microsoft’s sellers can now enjoy this new kind of training, to do remotely or in store!
