Enedis: Training to lead customer relationship briefs and debriefs
Increase customer satisfaction by training managers to lead customer relationship briefs/debriefs that will upskill technicians.
The manager must deal with various situations and make the best decisions to meet the needs of their teams. Detailed questions are asked about the topics to be covered and the right things to say to motivate and upskill the technicians.
- Change of behaviors from technicians on the field
- Better client satisfaction and loyalty
It's super immersive, and our employees can really live sales experiences as if they were there
We are proud and grateful that such talented people and such an ingenious solution have joined our startup program
We have tested Uptale's Platform. It is incredibly intuitive and simple. We love it.
The Uptale solution is great. You always anticipate my needs!
Thank you for your professionalism and patience during this project. We sincerely appreciated this collaboration.
This tool is incredible. We love it!
It's magical! Thanks to the whole team!
We are impressed by the quality of the experience we created with Uptale
We are very satisfied with the Uptale solution and would recommend it to anyone in our network
We are already on-site before we get there!
We immediately saw the potential in this training type!
I found it really innovative, we were really proactive and it was amazing because we memorize a thousand times better when we are active and thinking!