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New customer relationship standards training in VR at AccorHotels

Accorhotel Préparer les nouveaux arrivants à l’accueil clients AccorHotels

Objective

Learn about the new company’s customer relationship values in the shoes of an employee at AccorHotels.

Description

The learner faces two different situations. They can either become a receptionist and work on welcoming their first client ; or they can practice tidying up a room in a limited time.

Results

– Raising awareness on a global internal transformation program
– Ensure consistent customer experience in all the hotels of the group

It's super immersive, and our employees can really live sales experiences as if they were there
Head of Digital Training at Fnac Darty
We are proud and grateful that such talented people and such an ingenious solution have joined our startup program
Head of the Startup Program at Microsoft
We have tested Uptale's Platform. It is incredibly intuitive and simple. We love it.
Training Manager at AccorHotels
The Uptale solution is great. You always anticipate my needs!
Innovation Manager at Groupe PSA
Thank you for your professionalism and patience during this project. We sincerely appreciated this collaboration.
Safety Manager at Danone
This tool is incredible. We love it!
Instructional Designer at Harvard University
It's magical! Thanks to the whole team!
Global Learning Director at Alstom
We are impressed by the quality of the experience we created with Uptale
HR Manager at Evian
We are very satisfied with the Uptale solution and would recommend it to anyone in our network
French Ministry of National Education
We are already on-site before we get there!
Newcomer at Stellantis
We immediately saw the potential in this training type!
Quality Analyst at Stellantis
I found it really innovative, we were really proactive and it was amazing because we memorize a thousand times better when we are active and thinking!
Medical student
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